Federal Direct and Plus Loan Entrance CounselingEntrance counseling is required of all first time Federal Direct loans or Graduate PLUS loan borrowers. Entrance counseling will educate the borrower about their loan’s terms and conditions, their rights and responsibilities, the loan process, and tips on managing educational expenses. Entrance counseling can be completed online at studentaid.gov or by scheduling an appointment with a Financial Literacy Adviser in the Office of Student Financial Success.
Federal Direct and Plus Loan Exit CounselingExit counseling is required when a borrower is preparing to leave Iowa State University. Exit counseling will educate the borrower about how to effectively manage and handle their student loan repayment. Exit Counseling can be completed online at studentaid.gov or by scheduling an appointment with a Financial Literacy Adviser in the Office of Student Financial Success.
Private Student LoansContact the lender directly from which you borrowed. If you are unsure of your lender, contact the Office of Student Financial Aid for assistance in confirming your lender.
Other Loan CounselingThe Accounts Receivable Office is responsible for the billing and collection of the following loan programs:
- Federal Perkins Loan
- Health Profession Student Loan (HPSL)
- Loans for Disadvantaged Students
- University Long Term Loans.
Accounts Receivable Office
0880 Beardshear Hall