Cyclone Success Assistance

Iowa State University has emergency/completion assistance programs designed to assist students who are having difficulty meeting their expenses.  Different programs may have different criteria, but all emergency/completion assistance can be applied for through OneApp.  When you complete the Cyclone Success Assistance application, it will be reviewed for all possible programs.    

Please allow for one week processing time.  You will be notified of the result of your application. 

To apply for Cyclone Success Assistance funding, please go to

Steps 1-4 of the Cyclone Success Assistance Login Instructions
Steps 5-7 of the Cyclone Success Assistance Login Instructions

Iowa State University Resources

Iowa State University Resources

Iowa State University Student Assistance

Location: 1010 Student Services Building


  • Academic Year: M-F 8:00 am – 5:00 pm
  • Summer and Breaks: 7:30 am – 4:00 pm


Phone: 515-294-1020

Student Counseling Services

Location: Student Services Building, Third Floor


  • Academic Year: M-F 8:00 am – 5:00 pm
  • Summer and Breaks: 7:30 am – 4:00 pm

After-hours Crisis Line: 800-273-8255

Phone: 515-294-5056

Thielen Student Health

Location: Iowa State University, 2647 Union Drive, Ames, Iowa 50011-2029

For appointments phone number: (515) 294-5801

Visit for a full list of department phone numbers

The Shop Food Pantry

Main Location:

1306 Beyer Hall

2625 Union Drive, Iowa State University

Ames, IA, 50010


  • Monday: 1:00pm – 6:00pm
  • Tuesday: 5:00pm – 8:00pm
  • Wednesday: 2:00pm – 7:00pm
  • Friday: 11:00am – 4:00pm

Ames Area Resources

Ames Area Resources

Bethesda Lutheran Church – Community Food Pantry

Location: 1517 Northwest Ave., Ames, IA 50010


  • Tuesday: 1pm-3pm & 6:30pm-8pm
  • Wednesday: 10am-11:30am
  • Thursday: 1pm-3pm

Food Pantry open to Story County residents; no proof of financial need, please bring photo ID

One visit per family every calendar month

Food at First


First Christian Church

611 Clark Ave

Lower Level

Ames, IA 50010


Sunday-Friday: 5:45 PM-6:15 PM

Saturday: 11:30 AM-12:15 PM

Due to Covid-19, meals are pre-selected carry-out and can be picked up outside the main FAF entrance in the parking lot at First Christian Church.

Free Market:

Monday & Thursday: 4:30PM-5:30PM

Saturday: 10:00AM-11:00AM

The Salvation Army of Ames, Iowa

Phone: 515-233-3567

Salvation Army Service Center

703 E Lincoln Way

Ames, IA 50010

Food Pantry | Monday, Tuesday & Friday from 1-3pm

Residents of Story County are welcome to use our food pantry once every 30 days. We are a “client choice” pantry, which means visitors are able to choose the foods that, based on family size, best meet their needs. We offer canned and packaged staples, as well as meat and eggs when in stock and personal care items such as soap, toilet paper, toothpaste, shampoo, diapers, pull-ups and wipes. If you’re in need of formula or baby food, please ask.

Doing the Most Good Market | Wednesday & Thursday from 1-3:30pm

Our Doing the Most Good Market offers fresh produce, dairy and types of bread as well as salads and pre-made sandwiches. In order to be eligible to shop at the market, individuals must also have used the food pantry during the month. Clients are welcome to visit the Doing the Most Good Market once between Monday and Thursday and then again on Friday if needed.

First-time visitors to the food pantry should check in at the front desk and bring:

  • a photo ID
  • personal identification for each individual living in your home (insurance cards such as T19, Social Security cards, birth certificates or other types of ID)
  • proof of Story County residence (lease agreement, electric bill, etc., that’s not addressed to a P.O. Box or a letter from the Department of Health and Human Services)

For subsequent visits to the pantry or market, only a photo ID is required.

We are proud to partner with Food Bank of Iowa, Walmart, Fresh Thyme, Kum & Go, Plant A Row, Mustard Seed Community Farm, the United States Postal Service, United Way of Story County and other individuals and clubs in our county that support our food pantry and market.

Mid-Iowa Community Action Agency

Location: 230 SE 16th St #101, Ames, IA 50010

Hours: Monday-Friday 8:30am-4:30pm

Phone: (515) 956-3333

If you are in a time of need, the Mid Iowa Community Action Agency can help you find resources that can help. They also have a food pantry.

Bethesda Lutheran Church – Free Community Clothing Closet

Location: 1517 Northwest Ave., Ames, IA 50010


  • Tuesday: 1pm-3pm & 6:30pm-8pm
  • Wednesday: 10am-11:30am
  • Thursday: 1pm-3pm

The Clothing Closet is open to guests/families once per calendar month, with only a photo ID required to register.


Low Cost Second-hand clothes

Phone: 515-292-8454

3718 Lincoln Way, Ames, IA 50014

Hours (Opening and Closing Times):

Monday-Thursday: 9:00am – 7:00pm

Friday-Saturday: 9:00am – 8:00pm

Sunday: 12:00am – 5:00pm


Ames – Goodwill of Central Iowa (

Salvation Army

Phone: 515-233-3533

620 Lincoln Way Suite B

Ames, IA 50010

Monday-Saturday: 8am-9pm

Closed on Weekends

Overflow Thrift Store

Low Cost Second-hand clothes

Location: 202 S Duff Ave., Ames, IA 50010


  • Monday-Friday: 10am – 6pm
  • Saturday: 10am – 4pm

Story County Community Services

Start here. Whether or not the person qualifies for funds from this agency, a letter will be given to take to the other agencies, which at least Good Neighbor and The Bridge Home require.

Phone: 515-663-2930

Hours: Mon – Fri 8 am – 4:30 pm

Appointment Required

126 South Kellogg Ave

Good Neighbor

Offers several services, rental assistance among them.

Applicants can apply online.

Emergency Residence Project, now known as The Bridge Home

Rental Assistance

Phone: 515-232-8075

Christ Community Church

5501 George Washington Carver Avenue

Phone: 515-232-2765

Hours: Wed 1pm-3pm